About Me

My photo
Trying to remember that there is always a reason, always something that makes you smile during the day- recognizing the event, person or situation that made you smile will make your day seem that much better.

Wednesday, April 18, 2012

Today's Smiles

I had a great day today...well great moments in my day anyway..
It's amazing how one email from a person who you have tried your best to help can make your day when they say thank you...even if things don't work out quite the way you wanted them to.
It's amazing how you can put your head down and look up and it's two hours later and you didn't even realize that much time had passed..
It's amazing how a situation that made you angry can be made better just by someone owning what happened and saying they are sorry...
It's amazing when you can say - no worries- and actually mean it without it festering.
It's amazing how you can do one thing that you do every single day and have someone tell you that you taught them something.
It's amazing how you can ask for help and someone can so unselfishly give it...no questions asked
It's amazing how one package containing something very simple can remind you of home and transport you back to that place that once served you a million cups of coffee and cookies and provided the backdrop for some of the most important conversations with friends.
It's amazing how the look or hug or kiss from one person can make you realize that life is pretty awesome.
there are days, hours, minutes that I don't know which end is up and I am frustrated and upset and one person, one email, one phone call makes me forget all about the craziness and make me realize that is a moment that you will remember...not all the rest of it.
Hugs and love to you all tonight.  I am sending positive thoughts and positive energy to each of you tonight...

Tuesday, April 17, 2012

Yet another year

I will admit I have been melancholy about my birthday this year.
Thirty four.
Not old
But not young either
So many things that should have been accomplished by now.
One year closer to too old
I look at the paths of my friends lives and can't help comparing.
Can't help thinking of all of the plans I had for my life.
All of the plans we had together
A family, a house full of kids
Running around for play dates, scouts, family vacations
The family dinners, soccer games, movie nights.
That all changed ten years ago with one word.
One scary word that rocked my entire world.
Countless tests, blood draws, chemo.
Losing my hair, getting sick, almost losing everything.
I reflected today,
On where I have come from
On that day...and the many that followed.
I realized that although I am worried about being another year older, about not having everything we thought we would at this point in our lives,
That the important thing is that we have our lives.
We have each other.
We have the opportunities to make memories,
To celebrate one more year passing.
To dream about what we want,
to talk about the future.
To celebrate with friends,
To appreciate their gestures.
And when I reflect on all of that,
I realize that one more year,
even if it closer to old,
is a gift.
The best one that I could get.
All the rest of it will be whatever it is meant to be,
But at least I can experience it.
So I tried to shake off the melancholy and concentrate on what is really important.
The laughter shared at lunch time with my coworkers as we sat in the glorious sun and shared a meal.
The video of my niece and nephews singing me happy birthday,
The messages on facebook from friends and family.
The flowers and balloons at my desk from people I care about.
The wonderful meal that I shared with my husband tonight.
And falling asleep in his arms, knowing that although the future isn't ever a guaranty, that I am able to plan for it, dream it and live every single day to the fullest.

Hugs and love to you all tonight.  Sending a wish to all of you for peace, love and lots of smiles!

Monday, April 16, 2012

New Refrigerator...

Is not in our house.
When I called on Friday I was told that it was still in the showroom and that there was no way it would be delivered that day.
I admit, I was extremely angry on the phone with the person.
I cancelled the order.
I did get a comment on this blog from their social media team late Friday afternoon.
I emailed them this week.
A woman gave me a call from their "executive offices" to follow up on my unsolicited email.
She read from a script that consisted of "I understand your frustration" and " I apologize for your inconvenience".
She offered me a percentage off, with the caveat that if it was on sale in the store it would be in combination with that sale price to total the amount off that she was offering.
The thing is...I bought the fridge at a greater discount than what they were offering to me.
So, I could have paid more for the fridge that I didn't get in the first place.
She did offer me a gift card for my inconvenience.
Here's the thing....
Never once when I called the store was I offered a manager
Never once did the employee attempt to make it better.
I told them I wanted to cancel the order and I was told okay.
And then I was asked as he was going through his computer screen why I was cancelling the order.
Now many of you know, I work in sales.
This is what I do every day.
What I do is not perfect...nor do I claim that it is.
The difference is that if I screw something up I don't blame it on someone else (like the delivery people).
I try to find out what I can do to fix it for the customer.
If I get a customer that is really irritated, not only do I fix it for them, but I offer to let them speak to my manager to soothe ruffled feathers.
And I recognize that we, as a company, or me personally screwed something up and try to fix it for the customer.
If I was offered a manager last Friday, maybe something could have been done.
If I was offered something that would make restitution, not only for the inconvenience of not receiving the refrigerator but also for my time that was wasted waiting for a delivery, maybe they could have saved me as a customer.
As I said to the woman on the phone, bottom line is that as a consumer I have a choice where I will make my next purchase, whether it be bath towels or a major appliance purchase.
I will exercise my choice as a consumer to make those purchases somewhere else.
For now, we have an older refrigerator that is getting us through until I can find someone who will have the product that I want and get it to me within my time frame- or at least when they promise to get it there.
Whether a company shows me that my time and money is not something they are interested in, I will refuse to spend either in their retail establishments.

In other news, I hope that you are all doing well.  Hubby and I went out on Sunday to the movies- we went and saw Mirror Mirror...cute movie.  I got my birthday dinner at Texas Roadhouse because we are both working all day tomorrow and won't want to go out when we get home.  It was nice to spend time, just the two of us, together.  I realized last week how much I miss him during the week...and how exhausted we both are when we get home at night.

I hope that you are all doing well....that you are finding reasons to smile every day!! Hugs and lots of love..

Saturday, April 14, 2012

Vacation in Pictures

View from the balcony

blue lagoon

M and my brother (aren't they cute)

Sunset

Mom and Dad

Mom and I

Blue Ocean

Another sunset

Hubby and I 

Dessert tequila?  no such thing

Last day

Final Drink

My favorite bartender...he kept us all happy!!
  
My brother and M headed home


Amazing trip...sorry no pics of the kids at my sister's request....hugs and love to you all..hope you are having an amazing weekend!!

Thursday, April 12, 2012

Thursday's Smiles

Well, it has taken me about two days longer than I had planned to come back with a trip report...and my pictures are on a camera somewhere in luggage that I have yet to locate in my house (read: am to lazy to go upstairs and get right now).
Our trip was AMAZING.
Seriously amazing.
We did nothing...
Hung out at the pool
Hung out at the beach
Hung out at the bar.
I spent time with my niece and nephews
Spent time with my brother and his partner.
Hung out with my hubby.
I did work every morning for a few hours before everyone got up...
but I was overlooking the ocean while I was doing so.
I could get work done before everyone else woke up.
We ate delicious food.
Had great drinks..
My brother's boyfriend M and I spent a lot of time together...
We were the late owls while my brother and hubby would go to bed early.
I will tell you that my biggest smile of the week was the conversation with M about how he loved my brother and for him- he was it.
My brother is happy for the first time in a long time...
They have the same quirky sense of humor and they orbited around each other all week..
you know those people who are in love who seem to move in directly relation to each other...that's the way they were.
It makes me tear up when I think about it...because I have hoped for so long that he would find someone who made him happy.
Someone who he could share his life with...and I think that this is it for him too.
I loved spending time with my family last week..and it was a relaxing, low key kind of week.
I am going to find my camera...and I will post pictures.
I hope that you are all doing well...I have missed you all and am catching up...slowly but surely..
hugs and lots of love to you all..
Oh and I promise a story about the fact that we still don't have a new refrigerator.

Monday, April 9, 2012

Home

We got home very early on Sunday morning...
Still catching up.
I just wanted to say hi and let you all know that we made it back safely.
I promise a proper post soon!!
Hugs and lots of love...I missed you all.

Monday, April 2, 2012

Good Morning!!

Just wanted to jump on really quickly to say good morning and let you all know that we made safely.
I hope that you are all well...
Hugs and love to each of you...
Blue Margarita!!

View from the balcony